Refund & Cancelation policy
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Refund & Cancelation policy
At Le’ Nest Residences, your trust is our priority, and we strive to make your stay delightful. Understanding that plans may change, we aim for transparency with our updated refund and cancellation policy outlined below:
1: General Policy
- Cancellations 48 hours before the booking date: Eligible for a Full Refund.
- Cancellations 24 hours before the booking date: A cancellation fee equivalent to 50% of one night’s stay will apply.
- Cancellations on the booking date:Â No refund will be provided.
Example: For a check-in date of January 10, cancellations made before January 7 qualify for a full refund.
2. No-Show Policy
Guests who do not arrive on the check-in date without prior notice will be charged the full amount of the booking.
3. Early Departure
Guests departing before their scheduled check-out date will not receive refunds for unused nights.
4. Force Majeure
In the event of unforeseen circumstances such as natural disasters or medical emergencies, please contact us directly at +92 300 0757 575 or ops@lenestresidences.com to discuss potential exceptions.
5. Group Bookings
Different terms apply to group bookings. Please refer to your group booking agreement or contact us for specific details.
6. Refund Policy
- Refunds, if applicable, will be processed back to the original payment method (e.g., credit card, bank transfer).
- Depending on your financial institution, refunds may take several business days to reflect in your account.
- Guests must submit the following documents for refund processing:
- A valid ID (e.g., CNIC, passport).
- The original deposit receipt, if
- Refunds for corporate accounts will only be processed upon submission of required
Contact Information
For any questions or to initiate a cancellation, please reach out to us:
📧 info@lenestresidences.com
📞 +92 300 0757 575
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